77adc's Privacy Policy
Your personal information is completely safe with us — we protect your privacy through SSL encryption and strict security measures.
77adc is a trusted online gaming platform in Bangladesh. We believe that the protection of your personal information is a fundamental right. In this privacy policy, we explain in detail what information 77adc collects, why it is collected, how it is used, and what steps we take to keep your information safe.
By registering on our platform or using our services, you are considered to have agreed to this privacy policy. If you disagree with any condition of this policy, please refrain from using our platform or contact our support team.
This policy applies only to the 77adc website and services. We are not responsible for the privacy policies of third-party websites or services.
What Information We Collect
We collect various types of information when you create an account and use services on 77adc. The details of that information are provided below:
Identity Information
Full name, date of birth, national ID or passport number.
Contact Information
Email address, mobile number, and current residential address.
Financial Information
Payment methods (bKash, Nagad, Rocket, Upay), transaction history and amounts.
Technical Information
IP address, browser type, device information, operating system, and cookie data.
Gaming Activity
Play history, betting patterns, preferred game categories, and session duration.
Usage Information
Page visit history, click patterns, search queries, and time spent on the site.
How We Collect Information
Directly from you
You provide information directly when you register an account on 77adc, log in, make a deposit or withdrawal, or contact the support team. The information required at registration includes: full name, active email address, mobile number, and date of birth.
Automatically
Some information is collected automatically while you use our website. This includes cookies and tracking technologies, server logs, and browser fingerprinting. This information is used to ensure the security of the site and to improve your experience.
Through third parties
We work with trusted third-party service providers for identity verification, fraud prevention, and payment processing. Information exchanged in this process is limited to specific purposes and is governed by strict agreements.
Purpose of Using Information
77adc uses your personal information only for specific and lawful purposes. Your information is not used beyond the following reasons:
1 Account Management
Information is used to create, verify, secure, and regularly maintain your account. No financial transaction can be completed without identity verification.
2 Payment Processing
Relevant financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. This information is stored under strict security.
3 Customer Service
Our 24/7 live chat and email support team may access account information to handle your requests, complaints, and issues. This is done solely for assistance purposes.
4 Security & Fraud Prevention
Technical information is analysed to detect suspicious activity, prevent account hacking, and maintain the overall security of the platform.
5 Legal Obligations
Information is stored and disclosed where necessary to comply with applicable laws, regulations, and regulatory authority directives. Disclosure of information may be required as part of a court order or legal process.
6 Service Improvement
77adc continuously improves its services, interface, and user experience by analysing user behaviour and preferences. Data is always kept anonymised during analysis.
Disclosure & Sharing of Information
77adc does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Service provider partners
Only the information necessary for them to perform their functions is shared with payment gateways, identity verification services, and technology infrastructure providers. These partners operate under strict confidentiality agreements and cannot use the information for any other purpose.
For legal requirements
Information may be disclosed to fulfil a court order, a legitimate request from a government authority, or a legal obligation. In such circumstances, we provide only the relevant and minimum necessary information.
Emergency safety situations
If there is an immediate threat to the life or safety of a user or the public, necessary information may be shared with the relevant authorities.
Business restructuring
In the event of a merger, acquisition, or transfer of business assets, user information may be transferred to the relevant new entity. In such cases, this privacy policy will remain in effect and users will be notified in advance.
Information Security Measures
77adc has adopted the highest industry-standard technical and administrative measures to protect your information:
SSL Encryption
All data transfers are secured through SSL/TLS encryption technology. As a result, no third party can read any information passing between your browser and the server.
Secure Servers
Your information is stored in secure data centres where firewalls, intrusion detection systems, and regular security audits are in place.
Access Control
Only authorised staff can access user information where necessary. All access is logged and reviewed regularly.
Password Protection
Passwords are never stored in plain text — they are stored after being transformed using strong cryptographic hashing algorithms.
24/7 Monitoring
Our security team monitors systems 24 hours a day, 7 days a week. Immediate action is taken when any unusual activity is detected.
Regular Audits
Regular penetration testing and vulnerability assessments are conducted by third-party security experts.
Cookies & Tracking Technologies
What cookies are and why they are used
Cookies are small text files stored in your browser. 77adc uses cookies for the following purposes:
- Essential cookies: To maintain login sessions and ensure the basic functionality of the platform.
- Performance cookies: To analyse how the site is being used and to identify errors.
- Preference cookies: To remember language selection and other user preferences.
- Security cookies: To prevent fraudulent activity and unauthorised access.
Cookie control
You can manage cookies at any time through your browser settings. Keep in mind, however, that disabling essential cookies may cause some platform features to not work properly. We do not use third-party advertising cookies.
Data Retention Period
77adc retains your personal information only for as long as it is necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.
Generally, even after an account is closed, some information must be retained for a specified period due to legal and regulatory requirements. The retention period is determined according to applicable law.
Once the required period has passed, information is securely deleted or anonymised so that no individual can be identified from it.
Your Rights
As a user of 77adc, you have the following rights regarding your information:
Right to access information
You have the right to know what information we hold about you and to receive a copy of it. Contact our support to make this request.
Right to correct information
If there is any inaccuracy or incompleteness in your information, you have the right to request a correction. This can be done through account settings or via support.
Right to delete information
In certain circumstances, you have the right to request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
Right to object to processing
In certain specific circumstances, you have the right to object to the processing of your information. In particular, it is always possible to object to information being used for marketing purposes.
Right to data portability
If you wish to move to another platform, you can request your information in a structured format. Contact the support team for this.
Right to restrict processing
In certain cases, you have the right to request that the processing of your information be temporarily suspended, such as while a dispute about the accuracy of the information is ongoing.
How to exercise your rights
To exercise any of the above rights, contact our 24/7 live chat or send an email to [email protected]. We will review your request in a timely manner. Some additional information may be requested to verify your identity.
Protection of Minors' Information
77adc clearly states that this platform is intended only for individuals aged 21 or older. We do not intentionally collect personal information from any minor.
Age is verified during the registration process. If we are informed that a user is under 21 years of age, we will immediately close that account and take steps to delete the associated information.
If you believe a minor is using our platform, please notify our support team immediately.
Policy Changes & Updates
Notice of changes
77adc may update this privacy policy from time to time. If any significant changes are made, we will:
- Display a clear notice on the platform.
- Send a message to the registered email address.
- Update the "Last Updated" date on this page.
Continued use of the platform after changes will be taken to mean that you have accepted the new policy. It is therefore recommended that you review this page regularly.
Contact Us
If you have any questions or comments about this privacy policy, or wish to exercise your data rights, please get in touch with us:
Need help with a privacy matter?
Our 24/7 support team is always ready to assist you in both Bengali and English.
Log in to 77adcLive Chat
Contact us via live chat for the fastest help. Our team is active 24 hours a day, 7 days a week and provides service in both Bengali and English.
Email Support
For detailed privacy-related requests or to exercise your data rights, write to us at: [email protected]